Sofitel Dubai Downtown Hotel

At my first stay, the staff helped with directions. This place suits me perfectly and has everything I need, like Wi-Fi, 24-hour reception, gym, pool. Plus, they have a game room for kids, which is why I am coming back for Christmas.

Coffee by the pool, French dinner, spa indulgence, and city views—a magical night with my love at this centrally located gem. From the calming treatments to the vibrant decor, each moment was a delight. The private dining experience left us feeling pampered and special. Surrounded by the city lights, we enjoyed a memorable evening together. The convenient shuttle service made exploring the city a breeze. Can't wait to go back for more French delicacies and relaxation.

The location was lit - right by the metro, close to Dubai Mall and Burj Khalifa. The staff, especially Mohamed, were super chill. The food was on point, and we even got a sweet upgrade to a suite with a view of Burj Khalifa. The vibe at the salon was dope, too.

The only thing we could ask for is a more happening nightlife scene for young party-goers.

The Pool Lounge offers a sophisticated setting with a bustling view of Downtown Dubai. L' Apero is a French concept lounge with a shisha terrace. Above Lounge catches the city lights at night. Sparkling hand-crafted beverages. Lanvin amenities and Sofitel's MyBedTM. A new hairstyle begins a new life. Signature massages and indulgences at the spa. Lobby lounge has sweet treats and perfect coffee.

It's called the "Imagination Station" and it's a paradise for kids with its array of storybooks, toys, and games. The themed ambiance sparked their creativity and made for hours of joyful playtime.

My wife says that the kids' menu at the hotel's restaurant could have had more healthy options.

The artistic design of the hotel is simply delightful, with funky furniture and lamps that add a touch of playfulness to the elegant decor. The bright armchairs and glass desks create a comfortable and stylish ambiance, perfect for senior guests to relax and enjoy the surroundings. The accessibility for senior people is excellent, with easy navigation through the hotel's general areas and the air-conditioned walkway connecting to the nearby Dubai Mall, providing a convenient and comfortable experience for seniors.

Perhaps having some more assistance from the children of the staff for senior guests would make the vacation even more enjoyable.

Pure delight

Great location near metro and Dubai Mall. Good room service and staff. Nice views from pool and suite.

Felt extremely welcome, nothing too much trouble.

Located perfectly for exploring downtown Dubai, the Sofitel Dubai Downtown offers a convenient stay with easy access to landmarks like Burj Khalifa and Dubai Fountain. The pool area is ideal for relaxation, and the spa and wellness center provide top-notch amenities for unwinding. Despite a few room issues, the friendly staff and delicious breakfast made our family holiday enjoyable and memorable.

Staying at this luxurious hotel was a unique experience. The exclusive amenities, including the Spa & wellness centre, Sauna, Swimming pool, and Sun terrace were fantastic. The in-room breakfast exceeded our expectations, and the private facilities were a nice touch. The location advantages were also a plus.

The bed was extremely comfortable, one of the best I've ever been in. The room was spacious with a contemporary bathroom and nice amenities. The highlight was the spectacular view. The gym was great and the location was perfect for walking to the metro station and Dubai Mall. I would recommend this hotel for a great stay.

The Prestige Apartment was so cozy and stylish, with a comfy, colorful sofa and a spacious desk. The king-size MyBedTM felt like sleeping on clouds, and the French bath products were a luxurious touch. As a couple who loves modern comfort, we felt right at home.

The lighting in the bathroom was a bit dim for our liking.

Indulge in the flavors of Dubai at Sofitel with its delectable seafood dishes that will leave your taste buds singing. The staff are a chatty bunch, adding a warm touch to your dining experience. The seafood is the star, but don't miss out on the club room upgrade and the convenient location near the Dubai Mall. As for cons, a smoky surprise in the non-smoking room needs a breath of fresh air, and relentless upselling at check-in could use a lighter touch. But hey, the food still takes the crown!

Huge room, club lounge access, great food & beverage options, convenient location near Dubai Mall, near metro station.

The breakfast buffet was great, offering a wide variety of delicious options. The location of the hotel was perfect, very close to the metro station and only a short walk to the popular shopping mall. Additionally, the pool area was lovely and provided a nice place to relax and unwind.

There were a few negative aspects to my stay. there was a delay in receiving our room, which was frustrating.

The hotel is conveniently located near Dubai Mall station, making it easy to access various attractions in Dubai. It is also within close proximity to the Burj Khalifa and offers a stunning view of the city. The rooms are spacious and bright, with large windows that let in plenty of natural light. The service is excellent, with attentive staff who provide useful advice and assistance. The hotel restaurant offers a wide variety of delicious food options. Additionally, the hotel is just a short walk away from the metro train, making transportation convenient.

The room rates may be on the higher side.

The staff at this hotel were absolutely INCREDIBLE and went above and beyond for our anniversary celebration. They upgraded our room to a stunning suite with a panoramic view, and even surprised us with a delicious chocolate cake. Maya, the housekeeping supervisor, and Rizky, who took care of our room, made beautiful flower arrangements and provided small touches every night. The location is ideal, and we highly recommend this hotel to our family and friends.

We had an amazing stay in this hotel. Best aspects were the clean and spacious rooms with beautiful bathrooms and great AC. The location is perfect, being very close to the Dubai Mall and its metro station, with a convenient airconditioned walkway. The breakfast had endless options and the staff was friendly and accommodating.

I chose Sofitel Dubai Downtown for its convenient location near Burj Khalifa, and was pleasantly surprised by the exclusive private dining experience with a personal butler. The refined sandwiches and sweets, well-curated beverage list, and luxurious ambiance at the 31st-floor restaurant made the evening truly special.

The staff were not very helpful. The room layout was also poorly designed, with limited storage and control over lighting.

The rooms were spacious and clean, providing a comfortable stay during my business trip. The hotel's location was convenient, with easy access to key attractions and transportation options.

The reception staff seemed inexperienced and inefficient, resulting in long wait times during both check-in and check-out.

The hotel is conveniently located near the Dubai Metro station. The rooms are spacious and stylish, with comfortable beds and impressive bathrooms. The hotel staff is friendly and professional, providing swift check-in and efficient luggage handling. The breakfast buffet is excellent with a wide variety of options.

The food in the hotel restaurant is overpriced.

the room is modern and spacious. the location is super close to the metro - only 1 mint walking. the hotel has a fantastic tunnel passage to a nearby mall. the staff are amazing - especially sharjeel and sainath.

Would recommend.

The location of Sofitel made it convenient for me to visit the iconic Burj Khalifa, a place I've always wanted to see. The hotel's private dining experience was an absolutely delightful indulgence, offering a selection of refined sandwiches and sweets, a well-curated beverage list, and a laidback casual style environment on the 31st floor.

Breakfast timing could be improved for early morning flights. Hard sell after room service was a bit out of place.

Had a great stay at Sofitel. Warm welcome and friendly staff. Spacious room with a beautiful view. Comfy beds and prompt service. Convenient location near Dubai Mall. Access to the lounge for evening canapes and drinks. Delicious breakfast spread. Junior suite had a huge bathroom. Lovely surprise for our honeymoon.

Totally recommend this hotel.

The Prestige Apartment is a haven of comfort and style. I felt like a celebrity as I reveled in the plush MyBedTM, indulged in the luxurious Lanvin bath products, and lounged in the separate living area. It was as if I had my own private retreat amidst the bustling city.

Facilities organization lacking.

Amazing lobby, spacious rooms, caring staff, great pool bar service, clean rooms, delicious breakfast buffet.

Nothing.

Convenient location near a metro station and shopping mall with a bridge connection. Friendly and professional staff with spacious reception area. Wide breakfast menu options including gluten-free and kids' corner. Luxurious interior with amazing views. Great sports bar on 31st floor with excellent dining and drinks.

Lovely self-service rooms, friendly and helpful staff, good location, easy walk to Dubai Mall, great view from the 15th floor.

Couldn't find any faults at all.

We had a fantastic stay at Sofitel! The location was perfect, with easy access to the nearby Dubai Mall and a metro station just a short walk away. The hotel facilities were excellent, including air conditioning throughout and a modern lighting system in the room. The bathroom was spacious and had great lighting, and we especially loved the cove lights for a soothing nighttime ambiance. The bunk beds in our room were a hit with the kids, and breakfast offered a wide variety of delicious options.

Nothing, all was great.

My recent stay at Sofitel was fantastic! I was there to celebrate Chinese New Year and they surprised me by upgrading my room to one with a view of Burj Khalifa. Both room options were great, but I preferred the skyline view for its spacious bathroom and convenient layout. The pool area also offered stunning views, and the hotel's location was perfect, just a short walk or taxi ride away from the iconic Burj Khalifa and shops. The breakfast spread was impressive, with a variety of delicious options. a modern, clean, and spacious hotel with excellent service.

Couldn't recommend this hotel more!

During my business trip to Dubai, I had the pleasure of staying at Sofitel. The Sofitel Spa was a tremendous highlight of my stay, offering a rejuvenating experience with its 8 treatment rooms, couples treatment room, dry sauna, steam room, and hammam facilities. The new generation of treatments truly transported me to a serene state of mind and body, providing a calming escape from my hectic business schedule. The attentive and skilled spa staff ensured that every moment was tailored to my comfort, making it a truly exceptional experience that I won't soon forget.

Check-in staff were not very hospitable.